Architecture, NServiceBus

In the previous posts in this series, we’ve seen some examples of long running processes, how to model them and where to store the state. But building distributed systems is hard. And if we are aware of the fallacies of distributed systems, then we know that things fail all the time. So how can we ensure that our long running process doesn’t get into an inconsistent state if something fails along the way?

Let’s see some strategies for dealing with failure in the Shipping service. First, let’s have another looks at the shipping policy defined in the previous post:

  • First, attempt to ship with Fan Courier.
  • If cannot ship with Fan Courier, attempt to ship with Urgent Cargus.
  • If we did not receive a response from Fan Courier within the agreed SLA, cancel the Fan Courier shipment and attempt to ship with Urgent Cargus.
  • If we cannot ship with Urgent Cargus or did not receive a response within the agreed SLA, notify the IT department.

Retries

The Fan Courier Gateway handles the ShipWithFanCourierRequest message and calls the Fan Courier HTTP API. What happens if we get an Internal Server Error?

Fan Courier HTTP API fails

The simplest thing we could do would be to retry. What if it still fails? Then we can wait a bit, then retry again. For example, we can retry after 10 seconds. If it still fails, retry after 20 and so on. These Delayed Retries are a very useful strategy for getting over transient errors (like a deadlock in the database). We could even increase the time between retries exponentially, using an exponential backoff strategy.

Idempotent Receiver

One thing that you need to be mindful when retrying is message idempotency. What happens if we get an HTTP timeout when calling the Fan Courier HTTP API, but our shipment request was actually processed successfully, we just didn’t get the response back? When we retry, we don’t want to send a new shipment. This is why the Fan Courier Gateway needs to be an Idempotent Receiver. This means that it doesn’t matter if it processes the same message only once or 5 times, the result will always be the same: a single shipment request. There are several ways of implementing an idempotent receiver, but these are outside of the scope of this article.

Timeouts

But what if the Fan Courier API is down? Retrying won’t help. So what can we do? When we send the ShipWithFanCourierRequest we can also raise a timeout within 30 minutes (at line 8). When we receive the timeout message (line 13) we can take some mitigating actions. The shipping policy states that we’d like to attempt to ship with Urgent Cargus. In order to do that, we’ll want to first cancel the Fan Courier shipment (line 17). This is what’s called a compensating transaction because it will undo the effects of the initial transaction. Then, we’ll send a ShipWithUrgentCargusRequest.

public Task Handle(ShipOrder message, IMessageHandlerContext context)
{
	Data.OrderId = message.OrderId;
	Data.Status = ShippingStatus.ShippingWithFanCourier;

	context.Send(new ShipWithFanCourierRequest { CorrelationId = Data.OrderId });

	RequestTimeout(context, shipmentSla, new DidNotReceiveAResponseFromFanCourierTimeout());

	return Task.CompletedTask;
}

public Task Timeout(DidNotReceiveAResponseFromFanCourierTimeout state, IMessageHandlerContext context)
{
	if (Data.Status == ShippingStatus.ShippingWithFanCourier)
	{
		context.Send(new CancelFanCourierShipping { CorrelationId = Data.OrderId });
		ShipWithUrgentCargus(context);
	}

	return Task.CompletedTask;
}

Dead Letter Channel

What happens if the UrgentCargus API is down too? We can send the message to an error queue. This is an implementation of the Dead Letter Channel pattern. A message arriving in the error queue can trigger an alert and the support team can decide what to do. And this is important: you don’t need to automate all edge cases in your business process. What’s the point in spending a sprint to automate this case, if it only happens once every two years? The costs will definitely outweigh the benefits. Instead, we can define a manual business process for handling these edge cases.

In our example, if Bob from IT sees a message in the error queue, he can inspect it and see that it failed with a CannotShipOrderException. In this case he can notify the Shipping department and they can use another shipment provider. But all of this happens outside of the system, so the system is less complex and easier to build.

Saga

Another failure management pattern is the Saga pattern. Let’s see an example.

Requirement

The Product Owner would like to introduce a new feature – the ability to ship high volume orders. But there’s a catch: high volume orders are too large to ship in a single shipment. We need to split them in batches. But, we only want to ship complete orders. This means that if we cannot ship one batch, we don’t want to ship any batch.

The Saga pattern advocates splitting the big transaction (ship all batches) into smaller transactions (one per batch). But since these transactions are not isolated, we need to be able to compensate them:

Splitting one large transaction in multiple transactions, each with a compensating action.

The ShipHighVolumeOrderSaga in the sample code base shows how to use the Saga pattern to implement this feature.

Benefits

Avoids Distributed Locks

By using the Saga pattern you avoid using distributed locks and two-phase commits. This means that you avoid the single point of failure – the distributed transaction coordinator – and it’s more performant.

Atomic, Consistent, Durable

If you implement this pattern correctly, you can get Atomicity, Consistency and Durability guarantees.

Drawbacks

Lack of Isolation

The lack of isolation can cause anomalies. If between T1 and T2 you get a T4, you need to decide what to do. You can easily get into an inconsistent state.

Complex

Handling these cases and all the different orders that messages can arrive can introduce complexity.

If you want to learn more about the saga pattern, I also recommend this article by Clemens Vasters and this this presentation by Caitie McCaffrey.

Conclusion

In this article we’ve seen some patterns for handling failures in long running processes. We started with the easier ones: retries and delayed retries, timeouts, compensating transactions and dead letter channels. Then we’ve briefly covered a more complex pattern – the saga pattern. I keep the saga pattern at the bottom of my toolbox and I avoid it if possible. Many times, you can get around it by using simpler patterns.

In this article series we’ve seen how we can use different patterns to implement long running processes. To showcase the patterns, we’ve used a sample eCommerce product that looks like this:

The system

If you want to have a look at the code, you can find it on my github account.

Architecture, NServiceBus

In the previous two posts in this series, we’ve seen some examples of long running processes and how to model them. In this article we’ll see where to store the state of a long running process. This is an important topic when talking about long running processes because long running means stateful. We’ll discuss three patterns: storing the state in the domain entity, in the message or in a process instance. To better explain these patterns, we’ll implement subflows from the Order Fulfillment enterprise process.

Order Fulfillment

You can find the code on my GitHub account.

Store the state in the Domain Entity

This is probably the most used approach of the three, although it’s not the best choice in most cases. But it’s overused because it’s simple: you just store the state in the domain entity.

Requirement

Let’s start with what Finance needs to do when it receives the OrderPlaced event: charge the customer. To do that, it will integrate with a 3rd party payment provider. The long running process in this case handles two message:

  • the OrderPlaced event – in which case it will send a ChargeCreditCardRequest
  • the ChargeCreditCardRespone

Implementation

Since we only have two transitions, we could store the state in the Order entity.

Entities Example

Let’s have a look at the code. We’ll use NServiceBus, but the code is readable even if you don’t know NServiceBus or .Net.

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Architecture, NServiceBus

In the previous article we’ve seen some examples of long running processes. The purpose of this blog post is to show how to model long running processes by using choreography or orchestration.

Requirement

To better understand the differences between these two approaches, let’s take a long running process and implement it with both. Since we already talked about the Order Fulfillment enterprise process in the last post, let’s use that.

Order Fulfillment

When a customer places an order, we need to approve it, charge the customer’s credit card, pack the order and ship it.

Choreography

Let’s first implement this requirement with choreography. Choreography is all about distributed decision making. When something important happens in a service (or bounded context), the service will publish an event. Other services can subscribe to that event and make decisions based on it.

Choreography

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Architecture

Most of us are working on distributed systems. Most of us are implementing long running processes. Of course we would like all our long running processes to be:

  • simple
  • fast
  • decoupled
  • reliable
  • easy to implement
  • easy to understand
  • easy to change
  • easy to monitor

But this is impossible, so you need to make trade offs. This is why it’s important to have the right tool for the job. But, much of the information out there describes one tool – RPC style integration (e.g. services calling each other over the web, through HTTP). And although this is a good tool, it’s not the best tool in every situation. The purpose of this blog post series is to present some message based patterns that are useful when designing and implementing long running processes.

What is a long running process

First, let’s start with what is a process. A process is a set of operations that are executed in a given order as result of a trigger.

public Task Handle(PlaceOrder message, IMessageHandlerContext context)
{
	Data.OrderId = message.OrderId;
	Data.TotalValue = message.TotalValue;

	Log.Info($"Placing Order with Id {message.OrderId}");

	RequestTimeout(context, TimeSpan.FromSeconds(1), new BuyersRemorseTimeout());

	return Task.CompletedTask;
}

In this example, the trigger is the PlaceOrder message, and the instructions are in the body of the method.

A long running process is a process that needs to handle more than one message.

{
	public Task Handle(PlaceOrder message, IMessageHandlerContext context)
	{
		Data.OrderId = message.OrderId;
		Data.TotalValue = message.TotalValue;

		Log.Info($"Placing Order with Id {message.OrderId}");

		RequestTimeout(context, TimeSpan.FromSeconds(1), new BuyersRemorseTimeout());

		return Task.CompletedTask;
	}

	public Task Timeout(BuyersRemorseTimeout state, IMessageHandlerContext context)
	{
		context.Publish<IOrderPlaced>(
			o =>
				{
					o.OrderId = Data.OrderId;
					o.TotalValue = Data.TotalValue;
				});

		MarkAsComplete();

		return Task.CompletedTask;
	}
}

As you can see, in the handler of the PlaceOrder message, we set some state (the OrderId and TotalValue) and we raise a timeout. In the second handler, when we receive the BuyersRemorseTimeout, we read the state that we saved in the first handler and publish an event.

Long running means that the same process instance will handle multiple messages. That’s it! Long running doesn’t mean long in the sense of time. At least not for people. Such a process could complete in microseconds. Also, a long running process does not need to be actively processing its entire lifetime. Most of the time, it will probably just wait for the next trigger.

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